Cockerel with brown feathers on blurred background of green trees in yard of farmland
A mother hen and her chicks pecking on the ground in a rural outdoor setting.

PRIVACY POLICY

Privacy Policy

At AP State Hatchery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and shipping details when you place orders or contact us.

  • Payment Information: Processed securely via third-party payment gateways. We do not store your financial details.

  • Website Usage Data: Collected through cookies and analytics tools to improve your browsing experience.

2. How We Use Your Information

  • To process orders and deliver products.

  • To communicate updates, offers, and respond to inquiries.

  • To improve website functionality and user experience.

  • For legal and compliance purposes.

3. Sharing Your Information

  • We do not sell or rent your personal data.

  • Information may be shared with trusted partners for order fulfillment and payment processing.

  • We may disclose data if required by law or to protect our rights.

4. Data Security We implement robust measures to safeguard your information against unauthorized access, alteration, or destruction.

5. Your Rights

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

For questions or concerns about this Privacy Policy, contact us at apstatehatchery@gmail.com.

 

Close-up of fluffy chicks nestled together in a rustic basket with hay.
High resolution image of brown eggs in a wooden bowl placed on burlap fabric, ideal for food-themed content.

RETURN POLICY

Return Policy

At AP State Hatchery, customer satisfaction is our priority. Our Return Policy ensures clarity and fairness in handling returns and exchanges.

1. Eligibility for Returns

  • Returns are accepted for damaged or defective products only.

  • Live products (e.g., chicks) are non-returnable unless delivered in compromised health, which must be reported within 24 hours of delivery.

2. Return Process

  • Contact us at apstatehatchery@gmail.com or call our customer service within 24 hours of receiving the product.

  • Provide proof of damage (photographs or videos).

  • Our team will assess your claim and guide you through the return process.

3. Refunds and Exchanges

  • Approved returns will be refunded via the original payment method or exchanged for a replacement.

  • Refunds may take 7-10 business days to process.

4. Non-Returnable Items

  • Perishable goods like live chicks and feed (unless defective or damaged).

  • Customized or special-order products.

5. Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the issue is due to our error (e.g., wrong or defective product).

For further assistance, contact us at apstatehatchery@gmail.com or call our support team. We are here to help

Detailed close-up of a brown hen showing its profile, beak, and vibrant red comb.

TERMS OF SERVICE

Terms of Service

Welcome to AP State Hatchery! By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before proceeding.

1. Acceptance of Terms By using our website, you confirm that you accept these terms and agree to be bound by them. If you do not agree, please refrain from using our services.

2. Services Provided AP State Hatchery offers a range of poultry products, training programs, and resources to support poultry farming. All products and services are subject to availability and applicable terms.

3. User Obligations

  • You agree to provide accurate and complete information when placing orders or registering on our website.

  • You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.

  • You must not misuse our services by introducing harmful material or attempting unauthorized access.

4. Product Policies

  • Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

  • Live Products: Chicks and other live animals are sold with care instructions. AP State Hatchery is not responsible for mishandling or negligence after delivery.

  • Delivery: We strive to ensure timely delivery, but delays may occur due to unforeseen circumstances.

5. Intellectual Property All content on this website, including text, images, and trademarks, is the property of AP State Hatchery and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

6. Limitation of Liability AP State Hatchery is not liable for any direct, indirect, or incidental damages arising from the use or inability to use our website, products, or services.

7. Modifications to Terms We reserve the right to update these terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

8. Governing Law These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Andhra Pradesh.

9. Contact Information For questions or concerns regarding these Terms of Service, please contact us:

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